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Our Strategy

In the past several years, Wapic Insurance has recognized that in order to meet its ambitious targets and aspirations, it would need to transform the insurance industry through simple and clear structures and processes, whilst maintaining its core values (Excellence, Professionalism, Innovation, Sustainability, Teamwork, Leadership and Empathy). Based on the long term trends identified and Wapic’s competitive position, our strategy is divided broadly into the following:

Strategic Themes

Strategic Results

Customer Experience Leadership

Friendliest company to do business with

Operational Leadership

Getting it right the first time, every time

Financial Leadership

Top 2 in the insurance industry by GWP, ROE and total assets

People Leadership

Best people in terms of high quality talent, engagement and productivity